I’m really glad my business now holds a certificate from such a reputable organization. The whole A+ VIP process was clear and easy to follow. I passed everything on my first try — the experience was engaging and actually quite enjoyable. A few days later, the physical certificate arrived in the mail, beautifully presented.
I’ve been in the food business for many years, so the A+ VIP process felt very smooth and straightforward. I didn’t need any coaching support — I passed everything on the first try. The questions were clear, and the expectations made sense. I received my A+ certificate by mail shortly after — hassle-free and professional.
My customers definitely noticed the A+ Certificate — they really like that we have something like this. My English isn’t very strong, so after the first try I was told I’d need a bit of coaching. Just a couple of friendly sessions with my coach helped me complete everything. Now my certificate is proudly displayed in the front window of my shop.
Of course, having an extra certificate — especially one with such a great-looking A+ mark — is fantastic. It’s not only impressive for customers, but also really motivating for my staff. But what stood out to me most was the process itself: it gave me a chance to reflect on everything I do and see it with fresh eyes. Honestly, the whole experience was uplifting and valuable in every way.
When I first heard about the A+ VIP program, I wasn’t sure what to expect — but it turned out to be one of the most constructive things I’ve done for my business. The structure made me look at my operations in a whole new light, and the support along the way felt thoughtful, not pushy. It wasn’t about passing or failing — it felt like being guided toward my own improvement. Receiving the certificate by mail was just the cherry on top.
I run a home-based cupcake business, and since I’m not licensed as a commercial kitchen, I can’t get an official A-grade from the city. When I first heard about the A+ VIP program, I assumed it wasn’t for people like me. So I was honestly surprised — and thrilled — to find out I was eligible. I went through the whole process, and now when I set up my food-stall at the local market, my A+ certificate stands proudly in a frame! It makes a real difference!










